Improving synergies between Sales & Delivery teams
The client is a Tier II IT services company looking at scaling up and growth. The sales teams have been mobilised & energised to open new doors and increase revenue.
In an effort to bag more deals and get new work, sales teams had been promising things to the client that have an impact on the delivery teams. On numerous occasions, the delivery teams would come to know about this well into the project and struggle to deliver against the expectations set by the sales teams.
Working with the delivery teams, we ran a number of workshops as below: